Privacy Policy

Effective Date: 28/03/2025
Website: mastersoftransfer.com
Company: Masters of Transfer
Location: Rhodes, Greece


1. Introduction

At Masters of Transfer, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR). By using our website and services, you agree to the terms of this policy.


2. Data We Collect

We collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number

  • Booking Details: Pick-up/drop-off locations, date & time of transfer, number of passengers

  • Payment Information: Only via third-party providers (e.g., Stripe, PayPal) – we do not store credit card details

  • Technical Data: IP address, browser type, device information, and cookies

  • Communication Data: Emails, messages, and feedback


3. How We Use Your Data

We use your data for the following purposes:

  • To process bookings and provide transfer services

  • To send booking confirmations and updates

  • To respond to inquiries or customer support requests

  • To improve our website and services

  • For marketing purposes (only with your explicit consent)

  • To comply with legal obligations


4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: When you voluntarily provide your data

  • Contract: To fulfill our services under a booking agreement

  • Legal Obligation: To comply with Greek or EU laws

  • Legitimate Interest: To improve user experience and prevent fraud


5. Data Sharing

We do not sell or rent your personal data. We only share it with:

  • Our trusted service providers (e.g., booking/payment platforms)

  • Legal authorities if required by law

  • Drivers or partners involved in your transfer (only relevant data shared)


6. Data Retention

We retain your data only as long as necessary:

  • Booking data: up to 5 years (for accounting/legal purposes)

  • Contact forms/inquiries: up to 12 months

  • Analytics data (anonymized): up to 26 months

You can request deletion at any time by contacting us.


7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Object to certain processing

  • Withdraw consent at any time

  • File a complaint with the Hellenic Data Protection Authority (www.dpa.gr)


8. Cookies

Our website uses cookies to enhance your browsing experience and gather anonymous usage statistics. You may accept or decline cookies via our cookie banner or browser settings.

More details in our Cookie Policy.


9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption

  • Secure servers

  • Access control and staff confidentiality


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.


11. Contact Us

For any questions regarding this policy or to exercise your GDPR rights, please contact us:

Masters of Transfer
📧 Email: [email protected]
📍 Location: Rhodes, Greece


We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.